Managing Vendors: A Case Study – AMN Managed Services

When it comes to contingent staffing, managing multiple vendors can be overwhelming. Find out how AMN Healthcare's Managed Services used a proven formula for vendor management that not only streamlined the contract and billing process but also delivered huge savings.

The Challenge: Managing Multiple Contracts and Invoices

When it comes to contingent staffing, managing multiple vendors can be overwhelming.

Recently, a large dialysis company and a valued client of AMN Healthcare faced this challenge. With too many vendors and not enough resources to sort through the approximately 200 contracts from various staffing vendors, each with its own bill rates, conversion fees and solicitation language, the company was looking to streamline their process. That’s where AMN Managed Services came in.

In this case, multiple contracts translated into each business division receiving several invoices every week. Once received by accounts payable, the invoices had to be sent out to the field for reconciliation and coding before they could be paid.Turn around time from receipt of invoice until payment was averaging 90 days or longer.

The Solution: Simplifying Billing to a Single Source

Utilizing a proven model for vendor management, AMN Healthcare Managed Services simplified contracts and billing by streamlining the process with only one point of contact and unified documentation.

During the implementation, AMN reviewed all supplier contracts and did a comparison of invoices being generated by each supplier. This review often found additional charges were sometimes billed that were not included in the actual contract. Through standardizing contract terms and the implementation of a vendor management system (VMS), this client was able to identify the most efficient and cost-effective use of temporary labor.

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